Reviews

Best A/C company in Las vegas!

Our NUVO whole house filter pulled out of the wall so we couldn't replace the filter. I call at I I called at 7am for a service tech to come and reattach the filter to the wall. They came at about noon the same day and fixed my problem. I was also very happy with charge and how quick they fixed the problem. I highly recommend this company.

My fiancé and I have a warranty under Sunrise Cooling. Before in the past, we did have AC technicians come out because we had a problem with our AC unit. These technicians were not as great as the one we had today. Mr. Poom came out today and serviced our AC on 8-2-23. He was very professional and on time. He had explained to my fiancé and I about what was going on. He was also considerate on any questions we had. Anytime in the future if we have any AC problems, we will be requesting his service. Thank you, Mr. Poom for your hard work!

called on Saturday July 15th after one of my A/C units stopped working. Within a couple hours the tech was at my door and less then an hour later I had A/C going again. The Tech was outstanding and even took a few minutes to talk about what happened and to make sure the filters are changed regularly and witch ones to us. Without a doubt I enjoy the fast reliable service I get from this company. Thank you to the whole team.

Sunrise Mechanical offered very professional assistance to me from their office staff answering my many questions regarding their various services, to the technicians that arrived at my home to address replacing my water heater in one day, to addressing my air conditioning issues. I appreciated all of their timely and very professional help. I would definitely utilize this company again and would recommend this company to others.

Unfortunately, our AC went out in the middle of the summer. Our home is a brand new home that is one year old. It was determined that the compressor in the unit was bad which it shouldn’t have been for being such a brand new unit. I was able to coordinate with my home builder which then coordinated with Sunrise to get the issue resolved. Had the privilege of dealing with Dan R. at Sunrise who was very professional and was awesome overall guy. Dan and I kept in contact over the few days and he was able to get back out with the new part and install it in a couple of days. Overall great company and great professionalism from their employees. Will continue to contact this company with any AC issues as the years go by.

Mr. Phillip Cape, Sunrise Service Technician, arrive at my home early and immediately went to work to troubleshoot my A/C issue. Mr. Cape discovered a pin hole leak in the system after careful examination. As he went about his work, Mr. Cape explained in detail his assessment and what my options were. I decided to purchase a new Carrier unit and not reply on the current "builder grade" unit that in all likelihood would fail again. Mr. Cape is a most knowledgeable and professional technician and an example of Sunrise committment to excellent customer service. Job well done!

When my husband asks me to write a review for a business we used, they must have done a phenomenal job. Sunrise was able to repair our A/C. Brandon and Raymond were the techs assigned to our residence and they did an excellent job in fixing the problem. We appreciate it very much! During these hot summer months, A/C is essential and we thank you for making our home nice and cool again. We appreciate your service and business!!!

Our motor went up Eric very professional and quality service thank you

Am a 40 year resident of LV, homeowner of same location for 30 years and enlisted for the first time Sunrise Service for a HVAC routine maintenance as I have through the years from many similar firms.. I wish to comment Sunrise was the most thorough, professional and fairly priced firm I ever had the pleasure of having and its tech extremely knowledgeable and helpful with questions I had. I wholeheartedly recommend Sunrise! Jerry C. Jermanus, Las Vegas, NV.

They are always reliable. I have used this company multiple times, and I will only use them now, because each and every time they are punctual, professional and knowledgeable.

Omir, Johnny, and Ishma worked hard in 100+ degree weather to restore our AC.They are smart and provide excellent, timely service.

Having issues with my air conditioner and spoke to 4 people this morning with no help...called Sunrise and spoke to Caroline and she was super helpful and scheduled a service and knew everything about my unit. She took the time to listen to my issue and handled it professionally. Nice to have someone who actually wants to take care of you. THANK YOU

The tech's showed up on time and began the disconnect for the crane. From start to finish everything went smooth. Wow! fresh cool clean air in 3 Hrs. Awesome job! Well Done My Wife & I can't Thank You enough for the work you do in this heat.

Great techs

We lost our air conditioning last night, in the midst of this heat wave. We were able to schedule someone to come out the next day, with a time window of 4-6, but Jerome came almost an hour earlier to open our unit and assess the problem. He called to see if the part was available, but got a voice mail. Rather than wait (because the store would have closed if he waited for the return call 45 mins later), he took the initiative and drove there, got the parts, returned and had our a/c running again. He saved our Father's Day weekend as we had family travelling from out of state. Thank you Jerome!

Great service

We wanted to have our AC checked to see if it was operating properly and to see the condition it was in. Jerome was very professional, knowledgeable and gave us his recommendations. Upon this recommendation, we chose to replace our old (original to our 20+ year old home) units. After our decision, Jerome set everything up for us. This was a seamless transaction. We also had a separate issue with our hot water tank. Jerome confirmed this issue would be handled that same day. The tech that came to fix our hot water tank was well trained and professional. We also appreciated the fact that both of these men wore masks as did we when we interacted. I cannot say enough about the service we were given by Sunrise. Thank you, Jerome!

Excellent, knowledgeable technician today for our semi-annual service!

Sunrise is the full package. Knowledgeable, courteous, honest and very professional. We just replaced our old AC/heater and decided to get an air purifier. Jerome Logan and Cody Martinez is awesome, thank you both for everything.

Incredibly thorough and professional. Definitely inspired complete faith and trust. My go-to company and my go-to technician