Reviews of Sunrise Service Inc.
(Based on 68 rated reviews)
Today Phil Cape came out the inspect our furnace for the upcoming winter. He was very professional, knowledgeable and informative. He explained what he did and answered any questions we had. Phil is MOST DEFINITELY an asset to Sunrise Service, Inc. Thank you Phil for your excellent service. Paul and Joann
Product or service reviewed: HVAC and Plumbing Semi-annual Maintenane
Jose Ortiz and Todd Turner provided HVAC and plumbing service at my home in October 2018, and, as usual, all work was thorough and professional. These men are excellent.
Product or service reviewed: routine maintenance
Friendly and on time. Very professional.
Product or service reviewed: Air Conditioner
Sunrise Services installed my original air conditioner when I purchased my new home from KB Home in 2011. I purchased an extended warrantee at that time.. I luckily never had to use it until this week.. I was totally impressed with their customer service and technical expertise... Their technician was knowledgeable and really went out of his way to get my problem fixed.. I highly recommend this company.. Thank you Michael....
Product or service reviewed: Service call
Phil Cape arrived on time & did an excellent job. He's very professional, courteous & efficient! Special shout out to Mike Giannone in the office. He resolved a problem and I know have a one year maintenance warranty, which made me decide to continue to do business with Sunrise!! Thanks Mike.
North Las Vegas, NV
Product or service reviewed: Service to my HVAC system
Jose Oritz is a Sunrise service technician, did a great job of resolving a previous issue with my HVAC system, went out of his way to make sure that I was 100% satisfied with his repairs before he was completed. He definitely is an asset to this company! I have been using Sunrise Service, Inc. for over 10 years and they have always been fair to me as a returning customer ~ Thanks, Sunrise !
North Las Vegas
Product or service reviewed: Spring Service
Phil Cape was my service technician. He is excellent. He was on time and very profession. Explained the process and then the results and things that needed to be done and why. I continue to regard Sunrise very highly.
Product or service reviewed: Spring maint. on A/C.
Phil Cape arrived on time & did an excellent job. He's very professional, courteous & EFFICIENT! An asset to your company. Special shout out to Mike G--- in the office. He resolved a problem with the warranty which made me decide to continue to do business with Sunrise!! Thanks Mike.
Las Vegas Nv.
Product or service reviewed: Air conditioning unit
Your serviceman JOSE ORTIZ is the BEST representative of your company. He is friendly, professional and KNOWLEDGEABLE about my air conditioning problem. He carefully and fully explained what he was looking for and what he was going to do to repair the problem we had and then went about it competently and in a timely manner.
Thank you for employing this honest and hard working gentleman, who made our life and air conditioner better today.
Sincerely and with respect for Jose
Dottie and David COLBY
Las Vegas NV
Product or service reviewed: AC Spring Maintenance
Phil did an excellent job checking and tuning my AC unit. He was on time, courteous and professional.
Phil Cape did the spring inspection on our HVAC system today. He was thorough, knowledgeable and completed all tasks in a timely manner. I would recommend Phil to everyb0dy !!!
Product or service reviewed: Maintenance
Service tech Jose Ortiz provided prompt and friendly professional service. I highly recommend Sunrise Service for all.
Product or service reviewed: Semi-Annual check of HVAC
Our service technician Jose came exactly on time. We have had the pleasure of having Jose for several years. He gets right to business and looks at everything regarding our 2 HVAC units. The Sunrise Service is excellent. Highly recommended.
Product or service reviewed: Fall Maintenance Service
Phil Cape has been my service technician for several years. He and all the staff at Sunrise have always been very professional and knowledgeable when taking care of our heating and AC units. Phil makes sure that everything is working correctly when he provides service for Spring and Fall Maintenace. Great job Phil.
Product or service reviewed: A/C service
Product or service reviewed: 10/31/2017
Mr. Jose Ortiz did an excellent job today. He arrived on time, went right to work, he was careful, cleaned up. He did an out standing job cleaning our swamp cooler.
David E. Kapel
Product or service reviewed: Annual maintenance
Phil Cape is the best! I have requested him for our service needs for the last 3 years. He is confident in the job he does. I fully trust his recommendations and every repair I have needed he has handled in the most professional manner. He takes his time and completes a detailed review of all equipment and advises you what to do to maintain the life of your current units. Highly recommend Sunrise and PLEASE ask for Phil.
Las Vegas, NV
Product or service reviewed: semi annual ac check up
JOSE ORTIZ was excellent. Listened to customer and fixed any problems. Takes the time to check out system TOTALLY!
Product or service reviewed: Bi-Annual Service
We have used Sunrise Mechanical for the annual maintenance on our A/C and Heating units in the spring and fall since we bought our home 3+ years ago. Scheduling service has been easy, and their technicians have always been professional, respectful, punctual, and have explained what they have done. I appreciate their offers to change my filters, their explaining what they did and answering my questions, their suggestions/tips, and their being respectful of our home (they always wear shoe protectors, are very careful as they take their ladder up our stairs, make sure our clothes are covered before they open the attic access so no debris falls on them). Phil Cape serviced our heating units yesterday and did a great job - thoroughly checked out our heating system, ran safety checks, explained some available automated options, and gave me tips on prolonging the life of our A/C units - for our home units and in our cars. 5++++ Stars to Sunrise Service and Phil Cape!
Product or service reviewed: 10/10/17
Purchased my heating and cooling system from Sunrise Services and have used their bi-annual service since. The are always on time efficient and easy to schedule with. Phil Cape was very professional and answered all my questions. I highly recommend Sunrise Service. D Kyle
Product or service reviewed: Fall maintenance service
Jose Ortiz is excellent. He is always professional, exceptional at keeping things clean, efficient and explains everything he is doing. I know he checks everything throughly. I have used Sunrise since moving to Las Vegas several years ago, using their maintenance plan and last year to replace an 18 year old unit. They are the best.
Product or service reviewed: Bi-yearly check up
Jose Ortiz came to do the winter inspection of our furnace. He was incredibly professional. He put his booties on and put a painter's cloth down to put his ladder so not to dirty our tile floors! He gave us all the details of what he did to the furnace! He asked if we had any questions, which he address with accurate information using his ipad. He was incredible!
Product or service reviewed: Fall Check of our Heating Unit
Phil Cape is an excellent technician--helpful, knowledgeable and thorough. He did a great job, once again--thanks Phil!
Product or service reviewed: Air Conditioning Service
Came home from a few days away and found a non-functioning A/C with a 91 degree temperature inside. Called Sunrise and early the next day Jose came out, diagnosed the problems quickly and fixed them. I have been very satisfied with both the heating-A/C and plumbing service from Sunrise.
Product or service reviewed: Repair A/C
I am very impressed. My upstairs A/C broke Sunday night, called Monday morning, got appointment that day. Said they would be there 2 pm to 5 pm, they were there at 2:05. Now that's prompt. Took less than 25 minutes to find, fix and be done with whole process. Jose was very professional, had the part needed in his truck and very efficient. Will definitely use again. I was very impressed with timeliness, professionalism, speed and price. Highly recommend! Thank you!
Product or service reviewed: A/C and Heating System Purchase and service
When it is 97 degrees inside your house and 116 outside, there is no better sight than the Sunrise truck showing up at your door. We bought our system from Sunrise and have been longtime customers. Jose was our hero this time and did a great job. We recommend Sunrise and will continue to be loyal customers.
Product or service reviewed: AC and Plumbing
Jose and Todd were on time and very professional. They cleaned up after themselves, wore booties in the house and were done earlier than promised. I've used this business several years and have never been disappointed.
Product or service reviewed: ac and heat service
We were sad to know that our favorite guy Cody was no longer out on the field but when Phil started coming instead, he quickly became our next "favorite". Always thorough and willing to accommodate, we live comfortably throughout the season with no issues. Not only is he efficient but always a pleasure as well.See you soon Phil!
Miki and David Walzog
Product or service reviewed: air conditioner - servicing
Today, May 18, 2017, Sunrise sent tech Jose Ortiz to my home to service my air conditioner. He was polite and professional. Before he replaced two parts on the air conditioner, he told me why they needed replacing. He told me what the cost would be. I was very pleased with his service.
Product or service reviewed: annual service agreement
Phil Cape has been servicing my AC's and Heating units for years now. He is always helpful, courteous, professional, and efficient. My dog, Winston, loves him. I am very satisfied with Sunrise Service and would recommend Phil to anyone looking for a really good technician.
Product or service reviewed: Maintance
Jose Ortiz was the technician that did the service on my home. He was on time and dose a great job. Along with my house he did three of my neighbors. Everyone really liked him. We been on your service about 10 years now no plans to stop.
Product or service reviewed: Air Conditioner Service
I purchased an annual servicing agreement from Sunrise Service last year. They came and serviced the heating unit in October, and today they came and serviced the air conditioning unit. Both technicians were very professional and knowledgeable about their service. The contract is an annual service charge which includes both services, and is very reasonable. The technicians cleaned the units and changed the filters for me as well as checking out the systems. This service is well worth the modest cost, and the maintenance helps prevent future problems. I am very satisfied with the service provided. Today's technician was Jose Ortiz. He is very friendly and efficient.
North Las Vegas
Product or service reviewed: Spring maintenance on air conditioners
We have Phil Cape twice a year for our heating and air conditioner checks. He takes time to explain what he is doing and we trust him completely.
Las Vegas, NV.
Product or service reviewed: service
We have technician Phil Cape twice a year for are heating and air conditioner service. He always explains what he is doing and arrives on time.He is very friendly very professional in his work.I only request Phil Cape for all my air conditioner and heating service.
Product or service reviewed: air conditioner spring service
I have been having these servicings for many years now, and this was the first time that Phil C. came to do it. He was very friendly when he arrived and was very thorough with his work. He was very willing to explain the components of the air conditioning unit that he was checking, and no one had ever taken the time to do that with me before. It was interesting to hear what he had to say. Phil is the technician that I would be happy to have for my next service date for sure.
Product or service reviewed: Spring HVAC Service
Phil Cape did our spring HVAC service today. He replaced our filters and checked the entire A/C system, inside and out. He was through and professional. He answered all of my questions. Good job. Thanks.
Product or service reviewed: Spring checkup
Jose Ortiz was the tech that did our work today. We have three units and Jose did an excellent job with all units.! Especially cleaning the outside unit condensers; never done better. I like having Sunrise do my maintenance spring and fall. All the techs we have had are good.
Las Vegas, NV
Product or service reviewed: Annual service
Jose Ortiz was so personable and extremely careful and thorough!!! He cleaned and serviced our air conditioner and took the time to thoroughly clean the outdoor unit. I haven't seen it that clean since it was brand new!!! Great service!!!
Product or service reviewed: Annual A/C Heating Service
Phil Cape arrived on time did all work quickly and efficiently and was courteous and answered all questions. Would recommend this company as price for service was good and on time and work done right.
Product or service reviewed: Service
Very efficient and thorough!! Jose Ortiz is the best.
Product or service reviewed: Preseason HVAC turn-up
I have been a customer with Sunrise Service for nearly 18 years. There are only 2 technicians that have been my "regulars". Pom and Phil. Phil is always to informative about what is going on with my units. He is always so friendly, on time, and I have never had to have a return visit for something that wasn't done. Outstanding job every time!
Product or service reviewed: A/C service
I have been a customer for 19 years. Have always been satisfied wit the Company and service maintenance. Phil has been my tech recent service calls and is very satisfactory with hugs work, very professional and polite.
Product or service reviewed: HVAC SERVICE
PHIL THE TECHNICIAN WAS VERY PROFESSIONAL. EXCELLENT SERVICE ON TIME.
Product or service reviewed: Preseason air conditioner tune-up
Phil is knowledgeable, friendly, puncture, efficient and does a good job. Have been with Sunrise for >15 yrs. First I had Cody who was outstanding and now Phil. Good job guys.
Product or service reviewed: Spring check up
Phil Cape was very knowledgeable, polite and efficient.
He got the service completed quickly and really goes the extra mile.
And, he wore his shoe covers in my house, much appreciated.
2 thumbs up, Phil.
Product or service reviewed: Spring Maintanance
The tech name was Phil Cape, I have had him a few times service my air conditioner, he is an excellent tech, he explains everything, and does an excellent job. Only if all service workers were like him in this city there would be no concern about hiring someone. Thanks Sunrise for your quality of employee.
Product or service reviewed: Spring Maintenance
I had my A/C unit serviced by Phil Cape. Phil has serviced my unit in the past and always does a good job. Phil is very pleasant and took time to explain everything he did for the maintenance check. I have used Sunrise exclusively since 2000 and I have always been pleased with their service and techs.
Product or service reviewed: A.C. spring maintenance
I have been a customer since 2001. And the one who took care of my maintenance (AC/Furnance) was the best . His name is Cody. He took care of his work well making sure that my AC/FURNACE are in excellent condition all year long. Very organize, clean, and always very customer friendly. He is now a supervisor within the company and so I'm very happy for him. When he was promoted, I asked him who can take care of the job he left behind. He told me not to worry because he knows exactly who to recommend to take over his job. This is how I met Phil Cape. The way Cody describe his work ethics to me, I have no doubt that i have again the best of both world. I'm lucky to have met both guys. Excellent workers and good to customers like me. For Phil, he is the best.
Product or service reviewed: spring maintenance
Jose was VERY polite, efficient, organized, clean, and did a fantastic job.
We would love to have him for the job again!!!!!!!!
Product or service reviewed: AC
03/28/17, Jose Ortiz did our yearly maintenance check for the AC unit. Very professional and did a great job.
Product or service reviewed: yearly service
Jose Ortiz was our service tech. He was very pleasant and did a great job doing our yearly maintenance service.
las vegas, nv
Product or service reviewed: Air conditioner repair
Our unit was making a large racket, so we called Sunrise. Being new to the area we were not familiar with any contractors. They were beyond anything we had expected. Not only did they come out to diagnose the problem within three days, they fixed it the same day! Jose Ortiz was knowledgable , courteous and respectful of our property. We couldn't be happier with the service we received. We will recommend Sunrise without hesitation.
Las Vegas, NV
Product or service reviewed: Seasonal service prior to turning A/C on
Our family has had a contract with Sunrise Service, Inc., since 2013 and have enjoyed excellent & courteous service from all of their technicians. Most recently Jose Ortiz was here. Most appreciated is their patience, thoroughness and willingness to educate their clients in order to receive the greatest benefit from their system.
Henderson, NV 89052
Product or service reviewed: Spring Maintenance
Sunrise Service, Inc. stepped up to the plate again and hit a home run. Thanks to Jose Ortiz, Service Technician, who was very courtesy and professional in his providing the necessary work required for our Carrier system.
North Las Vegas, NV
Product or service reviewed: Spring A/C maintenance
Professional and provided great service. Took his time and didn't rush through the job. Explained everything being done and repairs needed. Been using this company for many years and always had good service. Thank you.
Product or service reviewed: a/c maintenance
Excellent service as always by Jose Ortiz.
Product or service reviewed: Spring Tuneup
Jose Ortiz did a great job.
Gerrard K Knorr
Product or service reviewed: spring/summer maintenance
martin is extremely pleasant and very thorough. we've also had wonderful dealings over the years w/poom, cody and michael. you are the only company who we trust to touch our heating and air conditioning systems. we have been your customer since we moved into our house in March 2002. thank you!
henderson, nv 89052
Product or service reviewed: Air conditioning. Check up.
the technician was on time
Product or service reviewed: ac spring service
Great job, Mr. Ortiz
Product or service reviewed: Heater Repair
Had a heater problem. Tech was Jose Ortiz.. He was very friendly, proficient, and professional. He even used booties on his shoes while in the house. I will ask for him for all future service calls and tune-ups. The company, Sunrise Service, is very good also. Very responsive and the POC, Michael, is very good. I use them for all my AC, heating and plumbing services. Highly recommend them.
David Larry Heilhecker
North Las Vegas
Product or service reviewed: heating system tune up
Jose Ortiz did a wonderful job. He was very professional, very clear in his explanations and when I told him about the problem we had shortly after moving in, he asked more questions to make sure everything was still working fine. I highly recommend this company and I love the annual cost being so reasonable..
Product or service reviewed: 6 month checkup and repair.
This is the first time I have been in charge of things since my husband passed away. Jose Ortiz was very helpful and made things easy for me. I want to thank him for his kind and thoughtful service..
Mary Lee Greig
Product or service reviewed: A/C Motor and digital Thermostat
Jose Ortiz was the person who installed the A/C Motor and a digital thermostat he did and outstanding job I will request him for future service
Las Vegas Nevada
Product or service reviewed: Winter service
Phil, did a great job as usual.
We love that the same person comes Summer and Winter for our maintenance.
Product or service reviewed: Heater Repair
Jose Ortiz was great! Knowledgeable and very professional!!
Product or service reviewed: fall checkup
Re Jose Ortiz (tech)
Jose did a very thorough inspection. He made sure that everything was working properly.
He was friendly and professional and I was very pleased with the service he provided.
Product or service reviewed: yB3hykodXb